Metering business terms and conditions
Included below are the metering standard set of terms and conditions for directly contracted customers.
Contestable Customer Metering Agreement (Large & Small)
Terms and conditions for our Metering Coordinator, Metering Provider, Metering Data Provider Services including our value integrated services for customers contracting directly with us. They are to be read in conjunction with our Contestable Customer Metering Services Agreement “Schedule”.
Contestable Customer Metering Agreement (Large & Small) (PDF 291.3 KB)Multi Utility Metering Services Agreement (MUMSA)
Terms and conditions for our Multi Utility and Embedded Network Metering including our value integrated services for customers contracting directly with us. They are to be read in conjunction with our Multi Utility Metering Services Agreement “Schedule”.
Multi Utility Metering Services Agreement (MUMSA) (PDF 363.0 KB)Telecommunications business terms and conditions
Telecommunications General Terms
We will provide you with services on the terms and conditions set out in these general terms, together with the applicable service terms.
General Terms for Business Customers (PDF 237.1 KB)NBN Service Terms
These terms apply if we provide you with NBN services. These terms are a standard form of agreement under Part 23 of the Telecommunications Act.
NBN Service Terms (PDF 119.3 KB)General business terms and conditions
Purchase Order Terms and Conditions
These are the terms and conditions that apply where there is no procurement contract in place between our business and a supplier.
EQL Purchase Order Terms and Conditions (PDF 219.5 KB)