We provide a dedicated point of contact during a fault or failure, monitoring your networks and systems 24/7.
After closely assessing your infrastructure and assets, we tailor a solution on a site-by-site basis. Monitoring of networks and infrastructure down to the individual device level, we proactively manage planned maintenance and rectification.
We have tiered plans to suit every size business and scenario — eliminating recurring incidents, proactively preventing issues, and identifying service degradation and outages as they occur, keeping you fully updated along the way.
As part of the Service Operation Centre (SOC) plan, you gain access to a secure customer portal to:
- report a fault
- check service status
- quotations for services
- order additional services
- modify existing servoces
- submit enquiries
Tiered plans include:
Next