Service

Service Operations Centre

We offer around the clock on-call support providing peace of mind to organisations operating in regional and remote areas.

Service Operation Centre

Yurika’s Service Operations Centre service provides a dedicated contact centre solution, delivering monitoring of networks and systems, measuring data, faults and maintenance, coordinates fault rectification and maintains your assets and services on a 24/7/365 basis.

Yurika’s YSOC tailors all solutions for clients on a site by site basis. Monitoring of networks and infrastructure down to individual device level with alarms and responses managed, maintenance planned and managed.

Capabilities of our service operations centre include:

Monitor

– Dedicated SOC Team
– 24 Hours a day, 7 days a week, 365 days a year
– Alarm response

Measure

– Energy analysis
– Device health
– Alarm trends

Manage

– Energy usage
– Device health
– Costs

Maintain

– Regular maintenance / repair infrastructure
– Service call schedules
– Break fix

Yurika works with clients to develop monitoring plans that suit the business requirements of individual sites, or groups of sites. Our solutions can eliminate recurring incidents, proactively prevent problems, and help prevent faults from occurring, contributing to the minimisation of issues in your environment.

Service Operations Centre contact details

1800 301 662 (within Australia)
+61 7 3423 9209 (International)
telecom.support@yurika.com.au

Benefits

In choosing the Yurika Services Operation Centre service, you are benefiting from our broad experience in utility infrastructure, telecommunications, metering and energy management.

Telecommunications Networks

Benefits

In choosing the Yurika Services Operation Centre service, you are benefiting from our broad experience in utility infrastructure, telecommunications, metering and energy management.

Renewables, Solar, Wind, Battery

Benefits

In choosing the Yurika Services Operation Centre service, you are benefiting from our broad experience in utility infrastructure, telecommunications, metering and energy management.

Mining

Benefits

In choosing the Yurika Services Operation Centre service, you are benefiting from our broad experience in utility infrastructure, telecommunications, metering and energy management.

Industrial

Benefits

In choosing the Yurika Services Operation Centre service, you are benefiting from our broad experience in utility infrastructure, telecommunications, metering and energy management.

Metering

Want to benefit from our 24hr, 7 days a week service?

Connect with the Service Operating team to sign up